He did a good job
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Watch our technicians at work and hear what homeowners across Northeast Ohio say about Proactive Garage Door Repair.
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- 5.0 from 1,800+ Google reviews

What Our Customers Have to Say
What Our Customers Say
5.0★★★★★1,824 Google reviews1,944 reviews on Google, Facebook, BBB and NetworxRead all on Google★ Write a reviewExcellent service. Technician Tony was very helpful and explained the whole process. Both doors open and close nicely and no longer make loud sounds. Thank you Proactive Door!
Came out during scheduled time. Was quick and efficient.
Very friendly and knowledgeable with our door problems. Clearly able to do work professionally. Highly recommend Proactive!
Installed new door & opener. Great service from initial service appt to installation.
Excellent service and highly recommended! I called them initially for routine garage door maintenance, but during the inspection, they identified that the spring was broken. I had been experiencing issues in the past with the garage door not opening or closing properly, and they were able to identify the underlying problem quickly. They recommended replacing the spring with higher-quality rods and drums, and I’m very happy with the result. I could immediately feel the difference after the repair—the garage door feels much stronger, smoother, and more secure than before. The team was professional, knowledgeable, and took the time to explain what needed to be done and why. I really appreciate their honest recommendation and quality of work. Great experience from start to finish. I would definitely recommend them to anyone needing garage door repair or maintenance!
We called proactive they came on time and great service and wonderful to work with the company
I had a great experience with Proactive Garage Door Repair for my new garage door installation. The team was professional, knowledgeable, and did an excellent job from start to finish. They arrived on time, explained everything clearly, and made sure the installation was done properly. The new garage door looks great and works perfectly. The pricing was fair, and the whole process was smooth and stress-free. I highly recommend Proactive Garage Door Repair to anyone looking for a quality garage door installation!
Proactive company replaced the conver kit, very good quality and, great job! Thanks
Our garage door spring broke suddenly. They came out same day and completed the repair quickly! Reasonable pricing.
I contacted Proactive from an on-line post for an oinspection of "tune up" for my 1991 garage door. Tony appeared at the appointed time and was very professional. He annswered all my questions giving me verbal estimate for adding a door opener. He explained what he was able to do at this appointment and what my 35 year old door would need to bring it back to new condition. He proceded to tune up my door, making it easer to open and close. I will definity have them back.
I was having issues with my garage door and a technition was out within a few hours..professional..quick..will use again!